If you need to use it for other than personal use, please contact me at firstname.lastname@example.org
Empathy mapping is useful for understanding users. It’s often used in marketing and user experience design. The Empathy map helps us see the product/service/business from their perspective. Use this method to analyze whether what you offer is what they want & need and how to best communicate your offering.
It can be used to conduct interviews or for personal audience research.
I wish you a fulfilling business journey!